IT Security Management System

ISO/IEC 20000-1

ISO/IEC 20000-1 is a Service Management Systems (SMS) standard which specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. Most importantly, ISO/IEC 20000-1 certification validates that a company can continuously improve the delivery of their IT services. By obtaining ISO/IEC 20000-1 certification, you will enable your company to have reliable, effective, consistent and continually improved IT services.

Benefits Of
ISO/IEC 20000-1 Certification
To Your Organization:

  • Globally recognized Certification

  • Decrease in number of incidents and enhancement of incident management

  • Increases customer satisfaction with the quality of service delivered

  • Better comprehension of responsibilities and business targets

  • Ability to manage and protect the organization, assets, stakeholders and management

  • Improves organization reliability

  • Improvement of response times with minimal disruptions to IT service

  • Attains financial savings by efficiently managing costs

  • Ensures continual improvement

  • Increases awareness of legislative and regulatory agreement

Benefits Of
ISO/IEC 20000-1 Certification
To Your Customers:

  • On time IT service delivery

  • Less IT related incidents and vulnerabilities

  • Increased credibility and trust