Privacy Notices

At www.cbqaglobal.com we consider that the privacy of your personal information is important. And here is a description of what information we receive and collect when you visit www.cbqaglobal.com.

This policy is an integral part of the systems, applications, products or services that we provide. For this reason, using any system, application, product or service that we provide is a form of your agreement to all the provisions and Privacy Notice of PT CBQA GLOBAL INDONESIA.

It is critical for us to guarantee that you understand the breadth of Personal Data protection that we will further regulate in this policy. Personal Data is defined as data and/or information that identifies or can be used to identify a person (“Personal Data”).

At www.cbqaglobal.com we consider the privacy of your personal information to be important. And here is a description of what information we receive and collect the personal data when you visit www.cbqaglobal.com and how we store and maintain that information. We emphasize that we will never provide this information to third parties

1. Categories of personal data collected, processed, and purpose of the processing

We may collect and process the categories of personal data:

      • Your contact information, such as full name, work/home address, work/home telephone number, work/home mobile phone number and work/home email address.
      • Organizational information, including job position and company name.
      • Data related to Internet Browser and Devices use to access our website.

We process your personal data for the following purposes:

      • To provide the administering, updating, securing, and troubleshooting, providing support, as well as improving and developing our services.
      • To verify your identity.
      • To answer and fulfil your requests or instructions; To process your order or to provide you with access to specific information or offers.
      • To contact you with information and offers concerning our products, services and survey.
      • To Contact you regarding feedback, complaints, queries and requests.
      • As reasonably necessary to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on our information technology systems.

We share your data to:

      • To our auditor.
      • To our sub-contractor.
      • To Web Analytics.

2. Your Rights of personal data subjects

      • To obtain information regarding clarity of identity the personal data.
      • To complete, update, and/or correct errors and/or inaccuracies of the personal data.
      • To gain access and obtain a copy of personal data in accordance with the provisions of laws and regulations.
      • To end processing, delete and/or destroy personal data.
      • To withdraw consent to the processing of personal data that has been given to the data controller.
      • To delay or limit the processing of personal data in proportion to the purposes of the data processing.

3. Personal data processing mechanism
If you wish to exercise any of your personal data related rights, you may contact privacy@cbqaglobal.com during normal weekdays (Monday to Friday) and working hours (8:00 to 17:00 UTC+7:00).
We will respond to your request within 72 hours.

4. Data privacy contact
Our Data Privacy Organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. The Data Privacy Organization may be contacted at: privacy@cbqaglobal.com.
The Data Privacy Organization will always use reasonable efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

5. Retention periods
Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary for the purposes for which they were collected or otherwise processed, or to comply with legal obligations (such as retention obligations under tax or commercial laws).

6. Legal basis of the processing
The Personal Data Protection Regulation requires us to provide you with information on the legal basis of the processing of your personal data.

The legal basis for our processing data about you is that such processing is necessary for the purposes of:

      • Exercising our rights and performing our obligations under any contract we make with you (Article 20 (2) (b) Personal Data Protection Regulation) (“Contract Performance”);
      • Compliance with our legal obligations (Article 20 (2) (c) Personal Data Protection Regulation) (“Compliance with Legal Obligations”); and/or
      • Legitimate interests pursued by us (Article 20 (2) (f) Personal Data Protection Regulation) (“Legitimate Interest”). Generally, the legitimate interest pursued by us in relation to our use of your personal data is the efficient performance or management of (i) your use of the Online Offerings, and/or (ii) our business relationship with you. Where the below table states that we rely on our legitimate interests for a given purpose, we are of the opinion that our legitimate interest is not overridden by your interests and rights or freedoms, given (i) the regular reviews and related documentation of the processing activities described herein, (ii) the protection of your personal data by our data privacy processes, including our Binding Corporate Rules on the Protection of Personal Data, (iii) the transparency we provide on the processing activity, and (iv) the rights you have in relation to the processing activity. If you wish to obtain further information on this balancing test approach, please contact our Data Privacy Organization at: privacy@cbqaglobal.com.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for us processing that data about you may (in addition or instead) be that you have consented (Article 20 (2) (a) Personal Data Protection Regulation) (“Consent”).

7. Disclose
We may disclose your sensitive personal information as appropriate to carry out legitimate business activities allowed by laws and regulations.

8. Reminder to Read the Privacy Statement
Please read this Privacy Notice carefully to ensure that you understand it before using any of our services via applications/sites/systems/other media.

9. Personal Data Processing Scope and Purpose
In a legal and appropriate manner, we will obtain, collect, use, process, and secure your Personal Data that you supply to us when you use any of our services.

10. Exceptions to the Personal Data Scope
Personal Data referred to in this Privacy Notice does not include publicly available Personal Data.

11. About Third-Party Privacy Notice
www.cbqaglobal.com’s Privacy Notice does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Online Privacy Notice Only

This Privacy Notice applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.cbqaglobal.com. This policy is not applicable to any information collected offline or via channels other than this website.